We at e-hoch-3 | eco impact experts accompany business for many years now in their #transformation processes towards sustainability.
We therefore share the view expressed in this article by Harvard Business Review: #Emotions are a central factor in a transformation process; thus, emotional intelligence is required on the part of #leaders to ensure successful transformation.
EY and Oxford University investigated what it takes to lead a successful transformation (as well as what makes a transformation unsuccessful) by surveying close to 1,000 chief experience officers and more than 1,100 members of the workforce.
From their research findings, the authors derived seven steps for leaders to set transformation for #success by prioritizing their employees’— and their own — emotions and by designing the transformation processes in a way that fosters emotional commitment and mitigates harm at the same time.